Shipping & Returns

A paid order placed before 3 p.m. will be presented to our carrier the same day.

We know that you would prefer to receive our parcels today, but for logistical and ecological reasons we cannot and will not offer same day delivery. If you are really in a hurry to receive your order, you are of course welcome to pick it up at our warehouse in Zutphen.

We have a convenient returns portal. Click here for more information.

Yes, within the statutory cooling-off period of 14 days the item can be returned without consultation. Click here for more information on returns.

Damage is always a bummer! But yes, sometimes it can happen. Please contact our customer service at [email protected] and we will make sure that you are helped quickly.

Unfortunately, it sometimes happens that the wrong part arrives in the package. If this happens to you, please contact [email protected]. Customer service will then help you with a return label so that the package is returned to us.

Click here for more information about the track & trace code.

With some regularity, the parcel service delivers a package to the neighbours. Sometimes the deliveryman forgets to put a note in the letterbox. First check the track & trace to find out where the parcel was delivered. Is the parcel really missing? Please contact us via [email protected].

DAP for shipping orders and EXW for pick-up orders.

If you have parts in your shopping cart, you can calculate the shipping costs. Do you need a rush shipment or special requests? Please contact [email protected] for additional information or a free quote.

We have bulk contracts with some regular carriers, therefore it is not possible to make your own choice. Within the EU we ship with DPD, outside the EU we ship with Fedex, TNT or PostNL.

Some of the products in our range have a deposit part attached to them. We would like to receive this deposit part because we use it for parts during the reconditioning of the purchased product. By using deposit parts, we can continue to overhaul products and make them like new again. Without these parts, we would not have sufficient supply to meet the demand for reconditioned parts.

The period for returning the deposit is 2 months. After that time, we will no longer process a returned deposit item.

All reconditioned parts have a deposit part. In the Webshop, this is described in the explanation of the article. In the shopping cart the deposit amount is automatically added, so it is visible to you as a customer there as well. Click here for more information about deposit parts and the reconditioning process.

Yes, we do. We are always looking for lots of old parts. Think of the engine, gearbox, crankshaft, camshaft, cylinder head, carburettor, front axle, rear axle, etcetera. Do you have a batch for sale? Please send an email to [email protected] for the attention of Nico Wassenaar. Nico will contact you to make an appointment.

In case of a warranty claim, the return costs are of course for the account of Burton Car Company. A wrongly ordered article can of course be returned, but keep in mind that we do not reimburse the shipping costs of the return.

Yes, we ship to anywhere in the world at set rates. Click here for an up-to-date overview of the prices.

Please note! Due to increased transport costs, we are unfortunately forced to adjust the minimum order amounts for free shipping.

Depending on order value and destination country, no shipping costs will be calculated.

Shipping costs are calculated automatically during checkout. If you have any questions about shipping costs, please contact us.

MINIMUM ORDER AMOUNT FREE SHIPPING		APPLIES TO DELIVERING COUNTRIES
€ 250	(€ 206,61 excl. VAT)	Belgium, Germany, France, Luxembourg, Netherlands
€ 300	(€ 247,93 excl. VAT)	Denmark, Italy, Austria
€ 350	(€ 289,26 excl. VAT)	Finland, Ireland, Portugal, Spain, Sweden
€ 400	(€ 330,58 excl. VAT)	Lithuania, Slovenia

* Pallet shipments, and oversea provinces, are always excluded from free shipment.
* For wholesale, other rates apply.